Don't know who to call? We do. Tell us what happened and we'll point you to the right place — in plain language, in minutes.
Free to learn. Paid to solve. No subscription required.
Our mission
From feeling helpless and overwhelmed by complex consumer disputes with no affordable guidance — to confidently navigating consumer rights with clear, step-by-step support that empowers independent resolution.
Always free — no account required
Emergency guidance for in-progress scams — always free.
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Free to learn. Paid to solve.
$19. No subscription. No surprises. Full access until your case is resolved.
For caregivers and advocates helping family members. Personal and family use.
Up to 5 family members total (you + 4 invites). All Advocate features.
Fair use: Subscriptions are for personal and family use. We may pause accounts engaged in abusive or commercial bulk activity.
Why it exists
Consumer Compass was built by a son who watched his 95-year-old mother, Carol, get charged $118 a month for a service she was paying $17 a year for — after signing a contract she did not fully understand.
One complaint letter changed that. We built this so anyone can write that letter.
$19 covers your case from start to finish. The next family who needs help shouldn't have to start from zero.
Consumer Compass provides general information and tools to help you understand your consumer rights and draft complaint correspondence. We are not a law firm and do not provide legal advice. For complex legal matters, please consult a licensed attorney.